The Intersectionality Learning College Ltd  ·  City & Guilds Approved Centre

Keep the learners you
are quietly losing.

Learners impacted by domestic abuse
are invisible to most systems.

A learner can attend, achieve and progress on paper while domestic abuse shapes every part of their education. If the system has no category for it, no one can count it, fund it or act on it. That is the gap, and it costs institutions learners, achievement and credibility.

6
Modes of Invisibility
2
Proprietary Frameworks
5
CPD Courses
National
Operating Scope
Book a Rapid Visibility Review Request a Conversation

The Domestic Abuse Learner Disadvantage Gap

Which of these is happening
in your institution?

Disabled learners and learners with SEND who are also impacted by domestic abuse face barriers that standard reasonable adjustment processes were not designed to see. We look at both together, because that is how learners live them.

Six Modes of Invisibility

01
Cannot Count
No way of knowing how many learners are impacted
02
Never Captured
Disclosed or visible, but recorded nowhere
03
Counts but Does Not Act
The information is held and nothing changes
04
Structurally Unable
Policy, funding or systems block a response
05
Refers Out
Responsibility passes on and the learning need is lost
06
Category Absent
Domestic abuse is not a category, so it cannot be seen
Find Out Which Apply to You More than one mode can operate at once. The Rapid Visibility Review shows which are active in your institution.

How We Help

Start with one step.
Go as far as you need.

Each step builds on the one before. Most institutions begin with the Review.

01
Rapid Domestic Abuse Visibility Review

A short, fixed-price look at what your institution can and cannot see.

Book a Review →
02
Intersectionality Systems Audit™

Our full diagnostic of how your systems treat learners from intersectional backgrounds.

Explore the Audit →
03
CPD Courses

Five courses that turn understanding into practice for your teams.

See the Courses →
04
Qualifications

Level 3 and Level 4 programmes that give staff assessed evidence of applied learning.

Explore Qualifications →

Flagship Framework

Authored by Melanie Hibbert · TILC Ltd
Dysregulated System™ Framework

A research-informed model examining how institutional processes, decision-making, and professional cultures become misaligned under pressure. Grounded in trauma theory, attachment theory, neurobiology, procedural justice research, and intersectional analysis.

The Five Dimensions of System Dysregulation

I
Institutional Emotional Volatility
Reactive, inconsistent institutional affect under pressure
II
Procedural Unpredictability
Inconsistent process application and decision-making
III
Power-Centred Communication
Hierarchical, closed, or coercive institutional language
IV
Relational Absence
Transactional systems stripped of relational capacity
V
System-Induced Learned Helplessness
Dependency and disempowerment created by institutional processes

The Regulated System™, Six Pillars of Institutional Health

◆
Predictability
Consistent, reliable process application
◎
Trauma-Informed Approach
Emotionally attuned institutional practice
◇
Transparency
Open, honest institutional communication
↺
Accountability & Repair
Responsibility for systemic outcomes
⟳
Collaborative Power
Shared authority and participatory practice
◈
Reflective Capacity
Adapt and respond without defensiveness or rigidity
Request a Framework Briefing Confidential. NDA-supported access available.

Who We Work With

Built for those who work
in complex systems.

TILC supports public sector organisations, education providers, charities, and professional leaders seeking to strengthen institutional regulation, fairness, and accountability.

Local authorities and commissioning bodies
NHS trusts and integrated care boards
Schools, colleges, and multi-academy trusts
Safeguarding and family justice systems
Domestic abuse and VAWG services
Charities and social impact organisations
Police, probation, and criminal justice

Professional Engagement

Begin with a conversation.

We offer exploratory professional conversations for organisations interested in understanding how our work aligns with their priorities. Confidential and focused on fit.

Request a Professional Conversation

Or complete our enquiry form for a structured response.

About

The Intersectionality
Learning College Ltd

TILC is a research-led organisation advancing procedural justice, institutional emotional intelligence, and trauma-informed systemic reform. We develop original frameworks, professional education, and advisory support that help institutions understand how they operate, and how to change.

The Founder

Melanie Hibbert,
Founder and Director.

Melanie brings 30 years of experience in business development, education, intersectionality, disability and domestic abuse. She leads TILC's frameworks, courses and advisory work, and is the author of the Dysregulated System Framework™ and the DALF–System™.

TILC is a City & Guilds approved centre.

Our Mission

Addressing the gap
at the heart of systems.

Across many sectors, harm does not arise from intent alone, but from systems that are procedurally misaligned, emotionally underdeveloped, or insufficiently attuned to the realities of trauma, inequality, and intersectional disadvantage.


These failures are too often addressed at the level of individuals, rather than at the level of the system itself. Our work focuses on the structures, processes, and decision-making frameworks that shape outcomes, supporting institutions to move beyond blame, beyond compliance, toward clearer and more accountable systemic practice.

Our Approach

Grounded in research.
Proportionate in practice.

Our work is deliberately structured, reflective, and proportionate, supporting organisations to engage with complexity without oversimplification, and to build more procedurally just and trauma-informed systems over time.

Rather than offering prescriptive solutions, we develop frameworks that support reflection, clarity, and accountability at a systemic level, informing professional education, facilitated dialogue, and practice across complex institutional environments.

Institutional Outcomes

What this supports
organisations to do.

Systems under pressure do not simply become inefficient. They can become reactive, inconsistent, and procedurally harmful. TILC's work supports organisations to understand and interrupt that pattern.

01
Reduce Procedural Harm

Identify and address the structural points at which institutional processes cause harm to the people they serve.

02
Strengthen Accountability

Build clear, transparent accountability frameworks that operate at a systemic rather than individual level.

03
Regulate Workforce Culture

Develop the trauma-informed capacity and reflective practice of teams working in complex, high-pressure environments.

04
Reduce Escalation

Interrupt cycles of relational breakdown and institutional reactivity through proportionate, structured intervention.

05
Improve Cross-System Working

Build shared language and frameworks across organisations that must work together across complex service boundaries.

06
Embed Trauma-Informed Practice

Move beyond individual awareness to systemic implementation of trauma-informed approaches at policy and governance level.

07
Support Systemic Repair

Create structured pathways for institutions that have caused harm to move toward accountability, learning, and repair.

08
Build Reflective Cultures

Cultivate the conditions for ongoing reflection, learning, and proportionate reform within institutional systems.

Our Values

What we stand for.

Procedural Justice
Fairness, transparency, and due process in how systems make decisions and exercise power.
Trauma-Informed Approach
Recognising the impact of trauma, stress, and imbalance within institutions, and prioritising trauma-aware, humane practice throughout.
Integrity
Grounded in honesty, evidence, and ethical responsibility, without distortion or oversimplification.
Accountability
Systems must take responsibility for their structures, processes, and outcomes, not place blame on individuals.
Dignity
Human dignity sits at the centre of our work, informing how systems engage with complexity, difference, and lived experience.
Proportionality
Reform without overreach. Accountability without blame. Change that is sustainable, structured, and humane.

Accreditation & Standards

Regulated. Rigorous.
Research-led.

TILC is an approved centre with City & Guilds, enabling the delivery of regulated qualifications where aligned to our mission and professional standards. Our frameworks are grounded in trauma theory, attachment theory, neurobiology, procedural justice research, and intersectional analysis.

CPD Standards Office accredited: Understanding the Domestic Abuse Learner Journey, and Vulnerability Beyond the Label™.

"Systems, like individuals, can become emotionally dysregulated under pressure. Understanding how and why, and what structured repair looks like, is the work."

Practice Roots

Informed by practice experience through Intersectionality Women's Programmes CIC, a survivor-led community organisation delivering trauma-informed programmes for women and girls in Bedfordshire.

Begin a Conversation

TILC Framework Portfolio

Original frameworks.
Licensed for impact.

All frameworks developed by The Intersectionality Learning College Ltd are grounded in lived experience, anchored in legal duties, and designed to be commissioned by public sector and VCSE organisations. Each framework is registered or protected intellectual property.

Live
DALF–System™
Domestic Abuse Learner Framework · Registered Trade Mark

A system-level framework supporting organisations working with people impacted by domestic abuse. Covers re-engagement pathways, institutional accountability, and ethical progression support.

View Framework →
Live
Dysregulated System Framework™
Registered Trade Mark

A system-level framework addressing the impact of dysregulated institutional environments on the people they are designed to serve.

View Framework →
Diagnostic Service

Intersectionality Systems Audit™

Know where your organisation is missing the people it is meant to serve, before an incident, a complaint, or an inspection tells you.

View the Audit →
Live National Research

The Domestic Abuse Learner Disadvantage Gap

Live national research into a gap the system does not currently see.

Across education and skills, people impacted by domestic abuse are too often recorded as having withdrawn for "personal reasons", or simply as disengaged. The domestic abuse is rarely named, and almost never recorded in a way that lets an institution see it, measure it, or respond to it.

We call this the Domestic Abuse Learner Disadvantage Gap: the measurable difference in attendance, attainment, retention and progression experienced by learners living with, or recovering from, domestic abuse, together with the absence of any consistent mechanism across the system for recording it.

The Intersectionality Learning College is conducting national Freedom of Information research into how the education and skills system records domestic abuse as a factor in learner withdrawal, non-completion and progression. The research examines whether the mechanisms to capture this even exist, and what that means for the learners who fall through the resulting gap.

Findings will be published in due course. To be notified when the research is released, or to discuss what it means for your organisation, get in touch.

Register Interest in the Findings →

Framework Licensing

All TILC frameworks are licensed intellectual property. Organisations wishing to use, deliver, or commission any framework must obtain a licence from TILC. Unauthorised reproduction or delivery is not permitted.

Enquire About Licensing →
DALF–System™ · Registered Trade Mark

Strategic Framework · TILC Ltd · Authored by Melanie Hibbert

Domestic Abuse
Learner Framework

A system-level framework for organisations, institutions, and commissioners working with people impacted by domestic abuse.

What It Is

A licensed, trademarked framework.

DALF–System™ is owned by The Intersectionality Learning College Ltd. It supports organisations to understand how domestic abuse affects learning, engagement, participation, and progression, and to respond ethically and appropriately. It is not a clinical tool. It is a system-level governance and practice framework.

Who It Is For

Designed for those who commission and deliver.

Colleges and training providers
Employability and skills organisations
Local authorities and commissioners
Housing associations and VCSE providers
NHS Integrated Care Boards and health commissioners
VAWG commissioners and strategic leads

What It Includes

Six components. One complete framework.

◎
Six Recognised Learner Stages
A non-linear model of the learner journey, from initial trust through to optional community leadership
◆
Legal and Statutory Basis
Anchored in the Equality Act 2010, Domestic Abuse Act 2021, and Care Act 2014
◈
Measurable Outcome Framework
Structured outputs that support evidence-based reporting and commissioned evaluation
✦
Social Value Proposition
Evidenced social value aligned to commissioning requirements and public sector duty
◉
Quality Mark and Licensing
The DALF Quality Mark is awarded to organisations meeting required standards of implementation and quality assurance
⬡
Place-Based Adaptation
The framework is adapted to each commissioning context, local need, and organisational structure

The Legal Basis

Discharging existing statutory duties.

DALF–System™ supports organisations to discharge existing duties under legislation. Commissioning this framework is not additional compliance, it is the structured delivery of what is already legally required.

Equality Act 2010
Public sector equality duty, advancing equality of opportunity for those with protected characteristics
Domestic Abuse Act 2021
Statutory duty to recognise domestic abuse as a public health issue requiring systemic response
Care Act 2014
Wellbeing principle and the duty to promote independence and prevent, reduce, and delay need

Licensing and the DALF Quality Mark

Authorised delivery only.

Organisations must be licensed by TILC to use the DALF–System™ framework. The DALF Quality Mark is awarded to organisations that meet the required standards of implementation and quality assurance. Licensing enquiries are reviewed by Melanie Hibbert personally.

Enquire About Licensing →

The CPD Programme

Understanding the Domestic Abuse
Learner Journey

The professional development programme delivered under the DALF–System™ framework. A 6 hour accredited CPD programme for practitioners across education, employment support, housing, health, and social care.

DALF–System™6 HoursCPD AccreditedCPD Standards Office · Provider 51111Certificate Included
Accredited CPD Activity, The CPD Standards Office, Provider 51111, 2026 to 2028
Accredited CPD Activity
The CPD Standards Office · Provider 51111 · 2026 to 2028
View the CPD Programme →

The Research Behind the Framework

The Domestic Abuse Learner Disadvantage Gap

The DALF–System™ is informed by ongoing national research into how the education and skills system records domestic abuse as a factor in learner withdrawal and progression. This research examines whether institutions are able to see and record this at all. Findings will be published in due course.

To be notified when the research is released, or to discuss what it means for your organisation, get in touch.

✦ Live

System-Level Framework · TILC Ltd · Authored by Melanie Hibbert

Dysregulated System
Framework

Registered Trade Mark

A system-level framework addressing the impact of dysregulated institutional environments on the people they are designed to serve.

What This Framework Addresses

When institutions become the harm.

Systems, like individuals, can become emotionally dysregulated under pressure. When they do, the harm is not incidental, it is structural. This framework provides a structured, evidence-based model for understanding how and why that happens, and what regulated institutional practice looks like in its place.

A Glimpse of the Framework

I
Institutional Emotional Volatility

Reactive, inconsistent institutional affect under pressure, where the emotional state of the system shapes outcomes rather than professional judgement.

II
Procedural Unpredictability

Inconsistent application of processes and decision-making frameworks, creating an environment where those within the system cannot predict or trust outcomes.

III
Power-Centred Communication

Hierarchical, closed, or coercive institutional language that positions authority over accountability and silences dissent or concern.

Further dimensions and the full diagnostic methodology are available through facilitated professional engagement and organisational licensing. Request a framework briefing below.

Work With This Framework

Available now through professional engagement.

The Dysregulated System Framework™ is available through TILC’s CPD programmes, organisational licensing, and framework briefings. Contact us to discuss how this framework can support your organisation.

Request a Framework Briefing →

Intersectional Practice

Beyond categories.
Into complexity.

Intersectional practice is not about identity categories or protected characteristics. It is about understanding that every person carries multiple, overlapping experiences, and that where those experiences meet is where need, risk, and resilience are actually shaped.

The Problem With Categories

Most training treats people
as one thing at a time.

Traditional approaches often examine identity, disadvantage, and need through separate categories. In practice, however, the people professionals support experience these realities simultaneously.


A woman impacted by domestic abuse may also be navigating disability, neurodiversity, poverty, housing insecurity, caring responsibilities, or other intersecting factors. These experiences do not operate independently of one another. They interact and compound, shaping how individuals access services, engage with education, and experience support.


Understanding those interactions is essential to effective practice. It enables professionals to move beyond assumptions, identify need more accurately, assess risk more effectively, and deliver support that reflects the complexity of real lives.

The TILC Approach

How we work with complexity.

01
Start With the Practitioner
Understanding begins with self-awareness. Practitioners explore their own intersecting identities, assumptions, and the ways their experience shapes their practice, before turning outward to the people they serve.
02
See the Whole Person
Moving beyond presenting need to understand the full picture, history, identity, trauma, culture, and circumstance, and how those things interact to shape what someone actually needs from a system.
03
Understand Trauma as Context
Trauma shapes behaviour, communication, and engagement with services. Practitioners learn to recognise trauma responses without pathologising them, and to respond in ways that do not re-traumatise.
04
Navigate Systems With People
Many people whose needs are most complex fall between or across service boundaries. Intersectional practice equips practitioners to advocate, bridge, and navigate systems alongside the people they serve.
05
Challenge Structural Barriers
Individual practice improvement is not enough where structural barriers exist. TILC supports practitioners and leaders to identify and address the systemic conditions that create or sustain harm.
06
From Awareness to Action
Awareness without action changes nothing. Our approach concludes with personal and team action planning, concrete, accountable commitments to changed practice that can be evidenced and reviewed.

Ready to go deeper?

Explore our CPD training built on these principles, or request a conversation about embedding intersectional practice across your organisation.

Training & CPD Work With Us

Training & CPD

Professional learning
that changes practice.

Five CPD courses that turn understanding of domestic abuse, trauma and intersectionality into practice. Delivered to your team in person or online. Costs are given when you enquire. All learning is grounded in TILC's proprietary frameworks.

TILC CPD Professional Suite

Five flagship programmes.
One intellectual architecture.

Each course is built around what your staff do differently afterwards, grounded in the Dysregulated System Framework™ and DALF–System™. Costs are given when you enquire.

Course One 6 CPD HoursDomestic Abuse Practice

Understanding the Domestic Abuse Learner Journey

Using the DALF–System™ (Domestic Abuse Learner Framework)

A programme grounded in lived experience, equipping professionals to understand the learner journey of people with experience of domestic abuse and how institutional systems support or obstruct their recovery and re-engagement.

Ideal for: Social workers and family support professionals, safeguarding leads and IDVA practitioners, housing, legal, and advice professionals, healthcare and mental health practitioners, police, probation, and criminal justice staff, third sector and voluntary organisations, and education and early years professionals.

Accredited CPD Activity, The CPD Standards Office, Provider 51111, 2026 to 2028
Accredited CPD
The CPD Standards Office · Provider 51111 · 2026 to 2028
6 hours · Certificate included
Enquire About This Programme →
Course Two Tier 1Domestic Abuse Practice

Domestic Abuse: Recognise & Respond

Using the DALF–System™

Equips professionals in any sector to recognise the signs of domestic abuse and respond in a proportionate, trauma-informed way, without asking anyone to disclose.

Ideal for: Professionals in any sector, from housing and legal services to hospitality, retail and local authorities.

Enquire About This Programme →
Course Three Tier 2Employers & HR

Supporting Employees Experiencing Domestic Abuse

Using the Dysregulated System Framework™

Focuses on the experiences of employees impacted by domestic abuse, and gives managers the knowledge and confidence to respond in ways that keep employees safe and in work.

Ideal for: Employers, HR teams and line managers.

Enquire About This Programme →
Course Four 6 CPD HoursFinancial Services & Debt Recovery

Vulnerability Beyond the Label™

Understanding the intersectional realities behind vulnerability, for professionals working with customers in financial hardship, housing instability, and debt.

This programme moves beyond regulatory checklists to equip frontline professionals with the frameworks, language, and confidence to recognise layered vulnerability, respond with proportionate judgement, and design processes that do not cause secondary harm.

Ideal for: Energy suppliers, financial services, debt recovery agencies, housing associations, local authorities, and advice services.

Accredited CPD Activity, The CPD Standards Office, Provider 51111, 2026 to 2028
Accredited CPD
The CPD Standards Office · Provider 51111 · 2026 to 2028
6 hours · Certificate included
Enquire About This Programme →
Course Five Family Justice & SEND

Neurodiversity, Trauma and Participation: An Intersectional Approach

Understanding participation through the lens of trauma, neurodiversity, cognitive load, and sensory overwhelm.

This programme explores how institutions can design processes that support meaningful participation for people experiencing trauma, executive functioning challenges, sensory overwhelm, or communication barriers.

Ideal for: Social workers, SEND professionals, universities, housing providers, family justice professionals, education settings, and domestic abuse services.

Enquire About This Programme →

Shared Intellectual Architecture

All five programmes draw on the Dysregulated System Framework™ and DALF–System™. TILC retains full IP ownership. Available for organisational licensing.

Make an Enquiry →

Who This Is For

Built for
Practitioners

TILC's CPD is designed for professionals working in complex, high-pressure environments, and for the organisations that commission their development.

Social workers and family support professionals
Safeguarding leads and IDVA practitioners
Housing, legal, and advice professionals
Healthcare and mental health practitioners
Police, probation, and criminal justice staff
Third sector and voluntary organisations
Education and early years professionals

Featured Programme

From Awareness to Action
CPD Training

From Awareness to Action is TILC's intersectional practice CPD programme, designed for practitioners who work with complexity daily. It moves beyond awareness of inequality toward practical, confident, trauma-informed response built on TILC's proprietary frameworks.

The programme is structured to create lasting change in how practitioners think, assess, and act, not just in what they know.

Protected Content

Full module content, including activities, facilitator guidance, participant materials, and impact moments, is only accessible to enrolled organisations.

01FoundationThe Reality Behind the Behaviour
Full detail in portal
02Decision-MakingThe Decision-Making Pressure Room
Enrolled access only
03SystemsWhere Systems Cause Harm
Enrolled access only
04ReflectionThe Professional Mirror
Enrolled access only
05ChallengeChallenge the System, Safely
Enrolled access only
06ActionFrom Insight to Action
Enrolled access only

Book a CPD

Complete the form below and the TILC team will respond within two working days with full programme details, pricing, and scheduling options.

✦

Enquiry Received

Thank you for your interest. A member of the TILC team will be in touch within two working days with full programme details and next steps.

Why Book With TILC

Professional learning rooted in lived experience.

Live, interactive delivery, real scenarios, real decisions, real change. Not a passive slide deck.
Immediately actionable, every participant leaves with a concrete 48-hour practice commitment.
Intersectional throughout, designed to hold complexity, not flatten it.
Trauma-informed facilitation, safe, reflective, and professionally rigorous.
Scalable for organisations, suitable for teams of any size across the public and third sector.
City & Guilds approved, regulated qualifications available where aligned to professional need.

Enrolled organisations receive portal accessOnce booked, all participants receive a unique access code to the TILC Strategic Learning Portal, giving them full access to module content, activities, and materials.

Already enrolled?

If your organisation has booked this CPD, access the full learning portal using the unique code provided by the TILC team.

Enter Strategic Learning Portal

Inclusive Innovation

Where research meets
responsible design.

Alongside professional education and framework development, TILC supports responsible innovation where unmet needs are identified through research and practice. This work is developed within robust governance structures, aligned with public value, safety, and ethical delivery.

Current Innovation Work

Trauma-Informed
Product Development

TILC is currently developing a trauma-informed, inclusive product concept emerging directly from practice insight and community research. Full details are shared through professional engagement only.

Request Further Information

Our Innovation Principles

01
Research-First
Every innovation begins with rigorous research and practice insight. Unmet needs are identified through lived experience, community engagement, and professional evidence.
02
Governance & Safety
All product development sits within robust governance structures. Public value, safety, and ethical delivery are non-negotiable conditions, not afterthoughts.
03
Aligned to Mission
Innovation at TILC is not commercial for its own sake. Every project must align with the mission of advancing procedural justice and trauma-informed systemic reform.

TILC Strategic Learning Portal

Your professional
learning space.

The TILC Strategic Learning Portal gives registered professionals and commissioning organisations access to the materials for their TILC CPD course. An access code is required.

Course One
Understanding the Domestic Abuse Learner Journey
Using the DALF–System™ to understand the learner journey of people with experience of domestic abuse.
6 hrs · Accredited CPD
Course Two
Domestic Abuse: Recognise & Respond
Recognise the signs of domestic abuse and respond in a proportionate, trauma-informed way, in any sector.
Tier 1
Course Three
Supporting Employees Experiencing Domestic Abuse
Helping managers and HR respond in ways that keep employees safe and in work.
Tier 2 · Employers & HR
Course Four
Vulnerability Beyond the Label™
The intersectional realities behind vulnerability for professionals working in financial hardship, housing and debt.
6 hrs · Accredited CPD
Course Five
Neurodiversity, Trauma and Participation: An Intersectional Approach
An intersectional approach to participation, trauma, neurodiversity, cognitive load and sensory overwhelm.
Family Justice & SEND
Not on a course yet?
See how TILC trains your team.
Explore Training & CPD
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Your Programmes

✦ Unlocked · Ready to begin
Understanding the Domestic Abuse Learner Journey

Using the DALF–System™ (Domestic Abuse Learner Framework) to understand the learner journey of people with experience of domestic abuse. A 6 hour accredited CPD programme across six stages of the framework.

DALF–System™6 HoursCPD AccreditedCPD Standards Office · Provider 51111Certificate Included

Need another TILC course for your team? Make an enquiry →

TILC Understanding the Domestic Abuse Learner Journey · DALF–System™

TILC Professional Network

The network built for
those who lead change.

Membership of the TILC Professional Network is more than a subscription. It is a commitment to intersectional practice, institutional improvement, and the communities that depend on both.

Membership Tiers

Tier One

Institutional Partner

200 or more staff. Local authorities, NHS trusts, large organisations.

£5,000
per annum

Included

  • ✦Full membership of the TILC Professional Network
  • ✦The TILC Partner Mark for commissioning, tendering, and public communications
  • ✦The TILC Digest, quarterly intelligence briefing
  • ✦One active session per year, full day, half day, or keynote by agreement
  • ✦Access to member-only resources and practice tools
  • ✦Priority access to new CPD programmes and licensing agreements
  • ✦Named listing as a TILC Institutional Partner

Tier Two

Organisational Member

10 to 199 staff. Charities, training providers, smaller public bodies.

£2,500
per annum

Included

  • ✦Full membership of the TILC Professional Network
  • ✦The TILC Partner Mark for commissioning, tendering, and public communications
  • ✦The TILC Digest, quarterly intelligence briefing
  • ✦One active session per year, half day or keynote by agreement
  • ✦Access to member-only resources and practice tools
  • ✦Priority access to new CPD programmes and licensing agreements

What Membership Includes

Designed to add genuine value.

Membership of the TILC Professional Network is not a directory listing. Every element has been designed around what commissioners, leaders, and practitioners actually need.

✦

The TILC Partner Mark

A quality signal for commissioning, tendering, and public-facing communications. Signals that your organisation is committed to intersectional practice and has the relationship with TILC to evidence it.

◎

The TILC Digest

A quarterly intelligence briefing written by Melanie Hibbert. Covers policy developments, intersectional practice insight, and systems improvement thinking drawn directly from TILC frameworks and delivery experience.

◈

One Active Session Per Year

A facilitated session delivered by Melanie Hibbert to your organisation. Full day, half day, or keynote, by agreement. A direct strategic engagement grounded in your context and your people.

⬡

Member Resources

Access to the TILC member resource library, practice tools, and reflective guides. Updated regularly as TILC develops new content.

→

Priority Programme Access

Members receive priority access to new CPD programmes, licensing agreements, and strategic consultancy offerings before they are available to the wider market. As TILC grows, members grow with it.

◉

Named Partner Listing

Institutional Partners are listed publicly as TILC Institutional Partners, a visible commitment to intersectional practice referenced in annual reports, tender documents, and strategic communications.

A note on what membership is not

Membership of the TILC Professional Network does not include unlimited CPD delivery, course access for all staff, or licensing rights to TILC frameworks. These are available separately through TILC commissioning and licensing structures. Membership is the relationship. Everything else builds from it.

Apply for Membership

Begin your application.

Applications are reviewed by Melanie Hibbert personally. You will receive a response within five working days. Membership begins from the date of invoice payment.

Applications reviewed personally by Melanie Hibbert. All information held in confidence.

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Work With Us

Let's begin with
a conversation.

We offer exploratory professional conversations for organisations and individuals interested in understanding how our work aligns with their priorities. These discussions are reflective, confidential, and focused on fit, not sales.

Get in Touch

Email
Info@theintersectionalitylearningcollege.com
We aim to respond within 2–3 working days.
Registered Address
Marsh House Community Centre
Bramingham Road, Luton
Bedfordshire, LU3 2SR
Based in Bedfordshire. Operating nationally.
Enquiry Form
Complete our enquiry form →
Structured response within 3 working days.

Types of Engagement

Framework Briefings
Confidential introductions to the Dysregulated System™ or DALF–System™ frameworks. NDA-supported access available.
CPD & Training Commissions
Organisational delivery of our five CPD courses. Bespoke programme design. City & Guilds accredited where appropriate.
Find out more →
Strategic Advisory
Implementation support for systemic reform. Offered by agreement only, assessed for alignment with our mission.
Licensing & Partnerships
Framework licensing, accreditation partnerships, and strategic collaborations. Enquire to explore fit.
Rapid Domestic Abuse Visibility Review
A short, fixed-price review of what your institution can and cannot see about learners impacted by domestic abuse.
Find out more →
Intersectionality Systems Audit™
A structured diagnostic of how your organisation's policies, processes and data respond to intersectional need.
Find out more →

"Our priority is finding the right fit, not the fastest transaction. If your organisation is genuinely committed to systemic change, we would be glad to explore what that could look like together."

Work With TILC

Tell us about your
organisation's needs.

Complete this short form and a member of the TILC team will be in touch within 5 working days. We do not share programme content or curriculum detail before a formal scoping conversation.

1
Section 1 of 5
Your Organisation
Before we can discuss any programmes or resources, we need to understand your organisation. Fields marked * are required.

The DALDG Profiler

See the gap your institution
cannot yet count.

The Domestic Abuse Learner Disadvantage Gap Profiler is TILC’s survey tool for further and higher education institutions. It gives your leaders, your staff and your learners a structured way to say what your institution can see, record and act on when domestic abuse shapes a learner’s education.

If domestic abuse is not a category in your systems, nobody can count it, fund it or act on it. The Profiler is how an institution starts to find out where it stands.

Register Your Institution’s Interest About the Rapid Visibility Review

Three perspectives

One institution. Three points of view.

An institution rarely sees the same picture from every seat. The Profiler has a version for each of the three groups, and each person chooses the version that fits their role and completes it.

Leader version

For senior and strategic leaders. How the institution’s policies, data and decisions look from where the decisions are made.

Staff version

For teaching, support and safeguarding staff. What practitioners see, record and are able to do in practice.

Learner version

For learners. What learners experience of studying while impacted by domestic abuse.

What it is for

A starting point, not a verdict.

The Profiler gives you:

  • A structured way to hear from leaders, staff and learners on the same subject
  • A baseline of what your institution can currently see about the Domestic Abuse Learner Disadvantage Gap
  • A clear starting point for deciding what to look at more closely

How your data is held

  • TILC holds and owns the data collected through the Profiler
  • The learner version asks about a sensitive subject, so TILC will publish how responses are collected, held and used before the Profiler opens to respondents
  • Learners will be told where to find support

How it fits with our other work

The Profiler shows you where to look. We help you look.

Profiler

Your leaders, staff and learners describe what the institution can see and do.

Rapid Visibility Review

A short, fixed-price expert look at what your institution can and cannot see, and which Modes of Invisibility are at work.

Explore the Review →

Intersectionality Systems Audit™

Our full diagnostic of how your policies, practices and systems treat the people you serve.

Explore the Audit →

Register your interest

Be among the first institutions to take part.

Tell us who you are and which versions you are interested in. We will contact you with the next steps as the Profiler opens. Registering interest does not commit your institution to anything.

Versions you are interested in

We will use these details only to contact you about the Profiler. Please do not include any information about individual learners.

Thank you.

Your interest has been registered. We will be in touch with the next steps as the Profiler opens.

TILC Consultancy

Find what your systems
cannot see.

The Intersectionality Learning College Ltd helps organisations find where their systems are missing, mislabelling or losing the people they are meant to serve, and what to do about it. Our founder brings 30 years of experience across business development, education, intersectionality, disability and domestic abuse, and TILC is a City & Guilds approved centre.

We are not a diversity and inclusion consultancy. We do not count characteristics or review policies in isolation. We examine whether your systems work when the people moving through them bring complex, overlapping lives, and we tell you precisely where they do not. Our work is grounded in our registered frameworks, the Dysregulated System Framework™ and the DALF–System™.

Our signature offer is the Intersectionality Systems Audit™. Beneath it sit the supporting services that help you act on what it finds, and a Rapid Visibility Review for education providers who want a faster way in. Everything is enquiry-led, evidence-based and agreed in scope before any work begins.

Enquire About an Audit Request a Conversation

Our signature offer

The Intersectionality Systems Audit™

The Intersectionality Systems Audit is a structured review of your organisation’s policies, practices, and systems, examined through an intersectional and trauma-informed lens. We look at how your organisation works in reality, not just on paper, and identify where the needs of the people you serve are being missed. You receive a clear picture of your gaps and practical, prioritised recommendations to close them.

It is powered by our Dysregulated System Framework™, and it examines how your organisation functions, not whether it ticks a compliance box. The Audit looks through two lenses. The internal lens examines the experience of your staff. The external lens examines the experience of the people you serve, such as learners, customers, patients, residents or tenants. Seen together, they show where policy and practice part company.

Who it is for: principals and senior leaders in education and skills, commissioners in local government and policing, vulnerable-customer and Consumer Duty leads in regulated sectors, and HR and people directors.

The Audit provides your organisation with:

  • A structured discovery across six areas: organisational foundations, culture, policy, the employee journey, data, and professional decision-making under pressure
  • Internal and external lenses, scoped to your organisation
  • A clear picture of how your organisation works in reality, not only on paper
  • A written report with findings rated red, amber or green, so you can see what to address first
  • Practical, prioritised recommendations to close the gaps, in order
  • Three levels of engagement, Discovery, Full Life Cycle and Strategic Partnership, scaled to the size and needs of your organisation
  • A price agreed with you after scoping

The Supporting Work

The Audit shows you the gaps.
We help you close them.

Beneath the Audit sit the services that turn its recommendations into change. They can be commissioned alongside the Audit or on their own, by agreement.

Policy and procedure review

A close read of your policies and procedures against how they work for the people who meet them in practice, so the gaps between what is written and what happens are found and closed.

Governance and compliance support

Support to align your governance, safeguarding and compliance arrangements with the needs the Audit identifies, so leaders can evidence what they are doing and why.

Trauma-informed practice and culture

Practical support to embed a trauma-informed approach in how your teams work, make decisions and respond when someone is struggling.

Staff training and CPD

Our five CPD courses and bespoke programmes, delivered to your team to turn the findings into changed practice.

View the CPD courses →
Systems and process design

Redesign of the processes and systems the Audit shows are failing people, so the right response happens by design, not by chance.

Not sure what you need?

Tell us what you are trying to solve and we will recommend where to begin.

A faster way in for education

Rapid Domestic Abuse Visibility Review

Domestic abuse shapes a learner's education long before it appears in any record. A learner can attend, achieve and progress on paper while living with abuse, and if your systems have no category for it, no one can count it, fund it or act on it. That distance between what learners experience and what institutions can see is the Domestic Abuse Learner Disadvantage Gap.

The Rapid Domestic Abuse Visibility Review is a short, fixed-price version of our Systems Audit, built for universities, colleges and adult education providers. It tests your institution against six modes of invisibility, and it looks at learners impacted by domestic abuse alongside disabled learners and learners with SEND, because that is how learners live them.

Who it is for: principals and senior leaders, safeguarding and SEND leads, student support and widening participation teams, and quality and curriculum leaders.

The Review provides your institution with:

  • A baseline review of what your institution records, counts and acts on when a learner is impacted by domestic abuse
  • Your position against each of the six modes of invisibility, with the evidence behind every finding
  • A written summary of findings that leaders can use and share
  • A feedback conversation to talk through what we found
  • A short list of priority actions to take first
  • A clear route into the full Systems Audit, should you want to go further
  • A fixed price, confirmed before any work begins

What the Review tests: the six modes of invisibility

01
Cannot Count
No way of knowing how many learners are impacted.
02
Never Captured
Information is disclosed or visible, but recorded nowhere.
03
Counts but Does Not Act
The information is held and nothing changes as a result.
04
Structurally Unable
Policy, funding or systems prevent a response.
05
Refers Out
Responsibility passes elsewhere and the learner's educational need is lost.
06
Category Absent
Domestic abuse is not a recognised category, so it cannot be seen.

Review or Audit?

Choose the right starting point.

Rapid Visibility ReviewSystems Audit™
FocusLearners impacted by domestic abuseThe whole organisation
It examinesThe six modes of invisibilityThe experience of staff and of the people served
PriceFixed, confirmed on enquiryAgreed after scoping
Best whenYou want a quick, clear picture of what you cannot seeYou want evidence before you invest across the organisation
You leave withFindings, evidence and priority actionsAn evidenced picture and a prioritised route

Many organisations begin with the Review and move to the Audit. Strategic advisory and implementation support for systemic reform is also offered by agreement, assessed for alignment with our mission.

Want to know more?

Contact us today to discuss your consultancy needs. Tell us about your organisation and we will recommend the right starting point. You can also write to us at Info@theintersectionalitylearningcollege.com.

Request a Conversation

TILC Qualifications

Professional qualifications.
Built on registered IP.

TILC qualifications are developed using robust qualification design principles and delivered through licensed partner organisations. Built on TILC’s registered intellectual property, they support workforce development, professional practice, and organisational capability across a range of sectors.

TILC Qualifications Suite

TILC qualifications are awarded by TILC. They are not currently regulated by Ofqual.

Our qualifications.
Built for professional practice.

TILC Level 3 Awarded by TILC Certificate Available to Enquire

Understanding Intersectional Learner Experiences

Domestic Abuse, Disability and Intersectional Backgrounds in Education

Developed by The Intersectionality Learning College Ltd

A specialist Level 3 qualification designed to equip educators and professionals with the knowledge, skills, and frameworks needed to understand and support people from intersectional backgrounds. Available directly from TILC, or through licensed delivery partners.

Ideal for: Education settings, housing providers, domestic abuse services, SEND professionals, learner support teams, and community organisations.

Enquire About Licensing & Delivery Partnerships →
TILC Level 4 Awarded by TILC Certificate Coming Soon

Leading Intersectional and Trauma-Informed Practice in Educational Settings

For senior educators and professionals: heads of department, safeguarding leads, team managers and DEI leads

Developed by The Intersectionality Learning College Ltd

The Level 4 Certificate builds on the Level 3, focusing on leading team practice and departmental change. It is in development. Register your interest to be notified when it opens.

Register Interest →

Primary Licensing Route

Centre Licensing &
Commissioning.

Licensing a TILC qualification is the primary route into our qualifications suite. Developed for delivery across the UK through approved partner organisations, one centre licence generates recurring annual revenue, embeds TILC's registered frameworks into an organisation's practice, and delivers TILC qualifications to professionals and practitioners at scale.

Deliver Internally

Licensed centres can deliver TILC qualifications to their own workforce and professional teams, fully quality assured by TILC.

Registered IP Access

Centres access TILC's registered frameworks under licence, with full IP protection retained by TILC.

Built for Practice

Designed to strengthen workforce capability, professional practice, and organisational understanding of domestic abuse, disability, trauma-informed practice, and intersectional learner experiences.

Evidence Impact

Demonstrate measurable outcomes to funders and commissioners with qualification completion data and TILC impact reporting.

Recurring Revenue

Centre licensing generates recurring annual income, creating a sustainable, compounding delivery model for both TILC and the licensed centre.

Ideal Commissioners

Local authorities, housing associations, NHS trusts, universities, domestic abuse services, and further education colleges.

Enquire about centre approval and licensing.

We work with a small number of approved organisations each year. Contact us to begin a scoping conversation about centre approval, licensing terms, and delivery support.

Enquire About Licensing → Complete Enquiry Form →